Privacy Policy: How We Handle Your Information

Last updated: October 2026

This policy explains how Firmsit Mold Help ("we" or "us") handles your information when you visit firmsit.living, call the phone number on this site, or send in a form. It is a general template. It is not legal advice.

What We Gather

Some details come from you. When you fill in a form or phone in, we may get your name, phone number, email, location, and a short note about the mold problem in your home.

Some details arrive on their own as you browse. These may include your IP address, your browser and device type, the pages you open, and the date and time of your visit. Calls to the number on this site may be tracked. Some may be recorded. We do this to check quality and to handle billing.

Why We Use It

We use what we gather to:

• Match you with an independent mold inspection or remediation provider in your area
• Pass your request to that provider so they can reach you
• Reply to your questions and messages
• See how people use this site and our phone lines
• Make the site and the service better
• Follow the law and stop fraud or misuse

Please keep medical details out of your forms and messages. We do not ask for them.

Who Gets Your Information

Firmsit Mold Help is a referral service. When you ask for help, we send your contact details and request to one or more independent providers or marketing partners. They use it to get in touch with you about your request. Each one is its own business with its own privacy practices.

We may also share data with companies that help run this site and our phone systems. Examples are hosting, analytics, and call tracking. We may share data when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a "sale" or a "share." Where those laws apply, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors use it. You can control cookies in your browser settings. If you turn them off, some parts of the site may not work as well.

Your Choices and Rights

Depending on where you live, you may be able to see, fix, or delete your personal information. You may also be able to opt out of some sharing. To make a request, email contact@firmsit.living. We may need to confirm who you are before we act.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of storing or sending data is fully safe. We keep information only as long as we need it for the uses above, or as long as the law asks.

Children

This site is not made for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may change this policy from time to time. The date at the top shows the latest change.

Questions

If you have a question about this policy, email contact@firmsit.living.